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The Policies, Rules and Regulations contained in this manual are a binding part of the Agreement for use of the facility. As such, they cannot be modified without a written amendment to the Agreement signed by both parties.
DEFINITIONS
Agreement: The contract between the Tenant and the City for a specific use of the Facility.
Benefit Event Rules: Apply only to those events designated as Benefit Shows by Facility Management.
Building Security: All services relating to the securing of the Facility which include re-keying doors and interior and exterior general patrol.
Business Center: A vendor-provided service that provides copying, computer services and shipping.
City: City of Anaheim, its Officers and Employees.
Convention Center Manager: The City official who oversees all daily operations of the Center.
Crowd Control: All services relating to event security that may include crowd movement, ushering, badge checking, ticket taking, perimeter coverage, fire watch and other staff considered necessary to maintain the public’s safety. It does not include Building Security.
Crowd Control Personnel: All Crowd Control Personnel including Supervisors, Head Usher, Usher Captain, Ticket Taker Captain and all Crowd Control Event Personnel which includes Door Guards, Badge Checkers, Ticket Takers, Security Directors, Ushers and Fire Watch and Public Safety Personnel.
Event: Activity for which the Facility is rented as described in Agreement.
Event Manager: A management-level employee of the City designated as liaison between Tenant and City. The Event Manager is the primary contact for any Tenant questions or problems.
Executive Director: The highest management official of this City department. The Executive Director oversees the
Exclusive Contractor(s): Vendors who by contract with the City of
Exhibitor: Those organizations or persons (and their agents or representatives) who have arranged with the Tenant to display products, provide services or sell merchandise within the space contracted by Tenant.
Facility: The physical plant of the Anaheim Convention Center.
Facility Management: The administrative management staff of the Facility.
Non-Public Hours: Hours when the space described in the Agreement is not open to Patrons of the Event, but by contract is available to the Tenant.
Official Contractor(s): Vendor(s) designated by Tenant to provide service to the Event and its Exhibitors.
Operating Hours: All hours during which Tenant is present in the space described in the Agreement.
Patron: A guest, visitor, attendee or other person not representing the City, Tenant, Official Contractors or Exhibitor Staff.
Preferred Contractor: Vendors who by contract with the City are the recommended provider of certain services within the Facility.
Premises: The land and the structures that constitute the
Public Hours: Those hours when Event is open to the Patrons.
Public / Ticketed Events & Consumer Shows Rules: Apply only to those events designated as Public/Ticketed Events & Consumer Shows by Facility Management.
Tenant Services Manager: A Management-level employee who oversees the Building Security, Crowd Control and First Aid Departments. The Tenant Services Manager works in close conjunction with the Event Manager and Tenants.
ACCESS BY CITY PERSONNEL AND EXCLUSIVE/PREFERRED CONTRACTOR
In performance of their duties, Facility personnel shall have the right to enter the areas leased by the Tenant. Specific hours may or may not be designated. At all times, Tenant will honor the official Convention Center identification credentials worn by City and Exclusive/Preferred contractors.
ACCESS TO SURROUNDING GROUND
There shall be no access for street vehicles to the concrete pads or sidewalks surrounding the Facility unless approved in advance by Facility Management. Use of landscaped areas by Tenant is strictly at the discretion of Facility Management.
ADVERTISING (SEE BANNERS)
Interior
The City has installed various advertising panels throughout the Facility, including the exhibit halls, arena and lobbies. Tenant agrees not to obstruct the view of such advertising displays. Valances must be constructed in such a manner as to leave the advertising panels unobscured from all angles. Please consult your Event Manager for clarification.
Exterior or Public Areas
No commercial or sponsored signage is allowed on the exterior of the Facility. Any commercial or sponsored banners that may be hung in the interior public areas of the Facility must receive prior approval of size, copy and location. Any banners of the type outlined above will be subject to a fee. Please contact your Event Manager for clarification. Any exhibitor or sponsor advertising banners or signs which are hung or otherwise displayed in public areas for which Tenant receives a commission or any other financial benefit, shall be charged a flat rate per sign or banner. The placement and ad copy of signage is subject to prior approval by the Convention Center Executive Director or appointed designee.
As stated in the California Penal Code section 556-556.1, Tenant may not unlawfully place, post, erect or display any signs or other forms of advertising on any public street or thoroughfare or on any private property which pertains to Tenant’s contracted Event at the
Exterior (Street Light Pole Banners)
Advance permission must be obtained to hang street light pole banners. No commercial or sponsored advertising is allowed. The City reserves the right to approve copy, size, and location.
Space in the Facility is provided to Tenant “as-is.” Only those changes, alterations and decorations that are previously agreed to by Facility Management may be made by Tenant. Restoration to original condition will be made by Tenant or City at Tenant’s expense. Tenant will be charged at prevailing rates.
ANIMALS
Animals, other than guide, signal or service animals (as defined in State and Local law), are allowed on the Premises only for exhibits, demonstrations and/or entertainment and only if proper permits are obtained from Orange County Animal Control. Tenant shall make such permits available for inspection by the City. All sanitary needs for permitted animals will be the sole responsibility of Tenant. Sanitary needs for guide, signal, or service animals are the responsibility of the Patron. Orange County Animal Care may be contacted at (Business Licensing) 714/935-6848.
ARCADES AND COURTYARDS
The arcades serve as connectors between the halls. These arcades are available on the west and east ends of the exhibit halls. Each arcade is divided by freight doors which maintain the separation between individual halls as required.
Located between Halls A and B and Halls B and C are two open-air courtyards. Use of these courtyards is granted on a case by case basis and is subject to individual space rental and Anaheim Fire Regulations. Smoking and food service is allowed in these areas. Tenant may not block public access doors to the courtyards without prior written permission of Facility Management. Please consult your Event Manager for clarification.
ARMED GUARD SERVICES
In the interest of public safety, the City may, at its sole discretion, require the presence of Anaheim Police Officers during certain Events. Officers are scheduled at Tenant’s expense subject to the rules of the Anaheim Police Department.
Armed guards (other than
Requests for Anaheim Police should be placed at least twenty-one days prior to the first date of tenancy. Please contact your Event Manager or Tenant Services Manager for assistance.
ATTACHMENT TO FACILITY SURFACES
Decorations or other items shall not be attached or affixed to the Facility without prior approval of either the Executive Director or Convention Center Manager. If approval is granted, attachments may only be made by Facility Management approved contractors. Please consult your Event Manager for clarification.
Direct application of double-faced tapes to any surface of the Facility is prohibited.
Clear tape or gaffer’s tape may be used to tape down wires, etc. No duct tape is allowed.
AUDIO SERVICES
Audio services, in addition to the permanently installed house sound systems, are available from the Facility through the Preferred Provider. Please consult your Event Manager for specific rules and limitations.
City policy prevents mixing of sound systems. If Tenant contracts with an outside provider of sound equipment, said outside provider must provide the entire system (microphones and all amplification equipment including speakers). Please consult your Event Manager for clarification.
BANNERS OR SIGNAGE (SEE ADVERTISING)
Non-commercial Tenant banners or signage, including but not limited to pictures, directionals or notices, may be attached to the Premises only in approved locations. The copy and the location of Exhibitor and / or any sold advertising space must be approved by either the Executive Director or the Convention Center Manger. (See Advertising).
BUSES / SHUTTLE LOCATIONS
The main shuttle stop at the Facility is located in front of the Main Lobby and extends along the curb outside the south end of the Facility. Ground transportation operators will be allowed usage of this area on a space available basis. When more than one route is to be operated, Tenant shall provide an on-site transportation coordinator. Please consult your Event Manager regarding usage of this area.
BUSINESS CENTER
Facility Management has contracted with World Trade Printing to provide exclusive business center services in the Main Lobby. Their office is located between the entrances to Halls B & C. Tenant has the option to contract with another service operator however any business center contracted by Tenant must be located within Tenant’s leased space and not in any of the public areas or courtyards of the Facility. Square footage will be charged to Tenant for the space occupied by a Tenant provided business center.
BUSINESS LICENSES
All producers of Events that are open to the general public in which goods or merchandise will be sold in booths or exhibits are subject to ordinances requiring a City Business License and payment of a daily license fee per booth or exhibit. Producers or Exhibitors other than those listed above may also be required to obtain a license. Contact the City of
Sales of tangible personal property are subject to regulation by the State Board of Equalization. All Exhibitors within an Event shall meet requirements of the Board. Please consult your Event Manager for current information.
CITY COMPLIMENTARY PASSES / TICKETS
In accordance with the terms of the Agreement, Tenant shall provide to Facility Management a specified number of admission credentials and / or tickets to the Event.
CLEANING AND MAINTENANCE
Tenant or Tenant’s contractor will be responsible for the removal and proper disposal of all exhibit related trash including, but not limited to crates, lumber and bulk trash and the cleaning of aisle carpet or other floor covering installed by Tenant or Tenant’s contractor throughout the term of the lease.
COMBUSTIBLE MATERIALS AND / OR LITERATURE
On-site storage of paper literature for display or distribution must be limited to a one day supply. Reserve supplies must be stored outside the Facility.
Tenant must advise all Exhibitors that booths must be kept clean and cleared of all combustible material. Absolutely no storage is allowed in the electrical alleys located between the booths. (See also Fire Permits.)
COMPLIANCE WITH LAWS
Tenant, its Exhibitors, Patrons and other persons connected with the Event, shall observe and comply with all laws, statutes, ordinances, rules and regulations of the Government of the United States, State of California, County of Orange and the City of Anaheim including but not limited to the Americans with Disabilities Act. Tenant shall indemnify, defend (at City’s option) and hold harmless the City from all damages, costs and expenses in law or equity arising out of Tenant’s failure to comply with applicable laws, statutes, ordinances, rules, regulations or acts. The cost of such compliance is the responsibility of each Tenant, Exhibitor or Patron.
COMPRESSED GASES
Tenant must obtain a permit from the Anaheim Fire Department prior to bringing any compressed gases into the Facility. All compressed gases must be contained in an approved cylinder, which must be properly secured to prevent tipping or falling over.
No liquefied petroleum gases are allowed in the Facility for display or exhibit. (See Plumbing Contractors: Exhibits.)
CONVENIENCE CARTS
The Convenience Carts are portable cash vending carts operated exclusively by the City. The carts offer for sale sundries and small gifts.
CONVENTION CENTER LOGOTYPE
The City reserves the right to deny Tenant authority to use the Anaheim Convention Center logotype in any public or private promotional materials. If any such advertising is released without prior approval of Facility Management, the City reserves the right to require Tenant to recall or modify all materials.
CROWD CONTROL (USHERS, BADGE CHECKERS, SECURITY DIRECTORS
Crowd Control Services as defined in this manual can be provided by the City Crowd Control Personnel on a semi-exclusive basis. Arrangements for these services can be made through your Event Manager or the Tenant Services Manager.
With the exception of Events that are open to the general public, Tenant may opt to employ the services of an outside security vendor. The selected vendor must provide to Facility Management specific documents including a current, valid insurance certificate, proof of workers’ compensation coverage, a private patrol license and a City of
In the case of seated Arena Events, City Crowd Control Personnel necessary for public safety will be required during Public Hours. Please consult your Event Manager for clarification. (See also Crowd Control under Public/Ticketed Events and Consumer Shows and / or Benefit Events.)
DEFACEMENT OF FACILITY
Tenant, including Tenant’s Exhibitors, employees or Patrons, shall neither mar nor deface any part of the Facility. Repair costs shall be charged to Tenant. (See Attachment to Facility Surfaces, Alterations, and Banners or Signage.)
DESIGINATED TENANT STAFF
Tenant shall provide their Event Manager with a list of Tenant’s staff and their designated areas of responsibilities. The staff list should include a clear indication of those staff members authorized to obligate Tenant for charges for services and equipment.
DETERMINATION OF EVENT TYPE
Facility Management will determine the type under which Events are to be classified.
EJECTION
The City reserves the right to eject or cause to be ejected from the Premises any person or persons creating a discernible risk to the public health or safety for a period of time to be determined by Facility Management. The City shall not be liable to Tenant for any damages or costs that may be incurred by Tenant through the exercise by the City of such right. The City shall attempt to advise Tenant of such ejections, except in those cases where an immediate risk to public safety exists. In the event the City ejects or causes to have ejected any person(s) at Tenant’s request, Tenant shall indemnify, defend (at the City’s option) and hold harmless the City from any and all actions, liability, damages or claims resulting from such ejection.
ELECTRICAL CONTRACTORS - EXHIBITS
The City does not provide electrical service to the exhibit floor. All Official Contractors providing electrical services to Tenant must have a valid contract with the City to provide such service and shall have obtained an electrical permit from the City to service the Event. The City reserves the right to spot-check electrical installations made by Official Contractors and withhold power activation where corrections are needed.
ELECTRICAL INSTALLATION
All electrical equipment used for lighting, sound, exhibit equipment, or other effects must meet applicable National Electrical Code and City requirements. Electrical fixtures and fittings must be UL listed and so marked. The City reserves the right to withhold electrical power until any violation of the codes is corrected and the correction is approved by a City electrician.
Use of latex cord wire in displays and/or use of duplex or triplex plugs are not permitted. The City reserves the right to inspect and approve or reject all electrical installations.
ELECTRICAL / RIGGING / FOLLOW SPOTLIGHTS
The City reserves the right to require a public safety standby house electrician if the City determines that the needs of the Event warrant such action. Standby services will be provided at Tenant’s expense.
Rigging for all non-trade show events in the exhibit halls and all events in the Arena and the Ballroom is provided exclusively by PSAV Presentation Services at Tenant’s expense. The City reserves the right to require that all trade show rigging in the Facility be performed by only those organizations and/or individuals whose qualifications have been approved by the City. Labor will be at Tenant’s expense.
Any City-owned follow spotlights must be operated by organizations and/or individuals approved by the City. Please consult your Event Manager for clarification.
ELECTRONIC REPRODUCTION
The City reserves the right to charge a location fee for radio or television broadcasting, live television or recordings in connection with performances staged at the Facility.
EMERGENCY ACCESS AISLES
All floor plans for any area used for exhibits must show a minimum of two clear “Emergency Access” aisles that run east to west. Said aisles must align with the face of the columns (where applicable) containing fire apparatus designated on the floor plans for each area used. Adequate clearance must be maintained for the full length of the “Emergency Access” aisles to permit access by a paramedic crew with a stretcher and equipment.
EMERGENCY EXITING REQUIREMENTS
All space in the Facility has emergency exiting requirements. These requirements are based on the setup and projected attendance in each area. Please consult your Event Manager for clarification.
EVENT MANAGERS AND DUTY MANAGERS
An Event Manager will be assigned to serve as the primary liaison between Tenant and the City. Tenant’s Event Manager will be the primary Facility contact for all phases of the Event.
During the Event, one or more Duty Managers will be assigned to assist the Tenant. These part-time management employees are fully empowered to act in conjunction with or in place of the Event Manager.
EVENT SCHEDULE INFORMATION
On a form supplied by the City, Tenant shall provide the City with an overall schedule of Operating Hours, estimated daily attendance and other pertinent Event information. This information is required thirty days prior to the first move-in day of the Event.
EXCLUSIVE SERVICES
Box Office: The City
Business Center (Main Lobby): World Trade Business Center
Cable TV Services: Smart City Networks
Data/Internet/Networking Services: Smart City Networks
Fire Watch: The City
First Aid Service: The City
Food and Beverage: ARAMARK Sports and
Entertainment Services
Non-food Concessions in Public Areas: The City
Plasma Screens: Spot Focus
Rigging (in designated areas): PSAV Presentation Services
Telecommunications:
Ticket Taking: The City
EXHIBITS – EXCLUDED AREAS
Except when granted special approval by Facility Management, certain areas of the Facility are not available for the setup of exhibits. These areas include all meeting rooms, lobbies, courtyards, and areas in front of permanent concession stands and the Arena Grill.
When Facility Management grants approval for exhibits in normally excluded areas, it becomes the responsibility of Tenant to provide protection for floor coverings, walls, doors, etc. in the affected areas. Please consult your Event Manager for clarification on these requirements. (See also Vehicles Inside the Facility.)
EXHIBITS – MOTORIZED EQUIPMENT
In order to place on display any motorized vehicle powered by an internal combustion engine, a permit must be acquired from the Anaheim Fire Department. Also, once the vehicle has reached the final placement, the battery must be disconnected immediately. All motor vehicle tanks which contain fuel or have ever contained fuel must be equipped with a locking gas cap or have the fuel tank inlets sealed with tape. Fuel level must not exceed one-fourth (1/4) tank. Garden tractors, chain saws and any other gas powered equipment must be safeguarded in the same manner.
Floors under vehicles must be adequately protected from any leakage, spillage or any other type of potential damage. (See also Exhibits: Excluded Areas and Vehicles Inside the Facility.)
FILMING FEE
If any part of the Event is filmed or broadcast for commercial purposes, Tenant will be subject to a filming fee. Please consult your Event Manager for details.
FIRE PERMITS
A permit is required for any of the following:
1. Display and operation of any heater, stove (electric or gas), heat producing device, open flame candles, gas lamps or lanterns, cooking equipment, etc.
2. Display or operation of any electrical, mechanical or chemical device which may be deemed hazardous by the Anaheim Fire Department. Such hazards include but are not limited to: exposed gears, flying chips, exposed fans, and molten material.
3. Use or storing of flammable liquids, compressed gases or hazardous chemicals.
4. Motor vehicle activity or display.
5. Operation of laser devices, theatrical-laser effects or any pyrotechnics. (See also Compressed Gases and Hazardous Materials and Wastes.)
6. Plans for all two story booths must be approved and stamped by a licensed structural engineer or architect and must be submitted to the Anaheim Fire Department, Prevention Division. The second story of a two-story booth equipped with one staircase will be limited to an occupant load of nine (9) persons. An occupant load sign will be required. (See also Two-Story Booths.)
FIRE PERSONNEL AND EQUIPMENT
When Event conditions warrant, Anaheim Fire Department reserves the right to require that Fire Department personnel and/or equipment be present during an Event. This coverage shall be at Tenant’s expense.
FIRST AID COVERAGE
In the interest of public safety, the City requires First Aid staffing provided by the City at Tenant’s expense, for all Events expecting a daily attendance of over three hundred (300) people. First aid services are provided by City staff and are required during Public Hours.
FLAME RETARDANT TREATMENT
All decorations, drapes, signs, banners, acoustical materials, hay, straw, moss, split bamboo, plastic cloth or similar decorative materials or any other potentially combustible material shall be flame retardant to the specification of the Anaheim Fire Department and the State Fire Marshal. A California State Fire Marshal’s Flame Proof Certificate will be required. Field tests for flame resistance are not acceptable.
All fabrics, whether treated or inherently flame resistant, shall be labeled, tagged, stamped, printed or stenciled with the following information:
1. The Seal of Registration of the State Fire Marshal of
2. Name and registration number of the company responsible for the job or production.
3. Name of the registered chemical used or the registered fabric or material.
4. Date chemical was applied, or the fabric or material was produced.
5. The statement, “This article must be re-treated after washing or dry-cleaning by systems with soap and water added,” if treated with a Type II chemical.
Companies that treat or manufacture yardage goods may print their name, or the name of their fabric if registered, on the selvage (at least once every three yards) instead of affixing the label or tag as above.
Combustible materials of 3/8” or more in thickness or glass cloth may be used without flame retardant treatment. Plywood which is ¼” or over is not required to be treated by flame retardant material. Oilcloth, tar paper, sisal paper, nylon and certain other plastic materials cannot be made flame retardant and their use is prohibited. Table coverings must be flame retardant unless they lie flat with an overhang no greater than 6”.
If there is any flame retardant question and no Certificate or other recognizable identification readily apparent, the questionable material will be removed from the Facility. Please contact the Anaheim Fire Department at 714/765-4040 for further information.
FLOOR PLANS
It is the responsibility of Tenant to insure that floor plans are submitted to and approved by the Anaheim Fire Department and City Facility Management. Said plans shall include, but not be limited to the following locations:
· Exhibits
· Service Desk
· Registration Area
· Exhibitor/Show Service Areas (restaurant desk, tours, message center)
Access to exits, stairwells and electrical panels shall be shown as clear. Prior to any sales of exhibit space, Tenant must submit for approval by the Anaheim Fire Department floor plans accompanied by the applicable fees. Final revisions must be approved no later than fourteen (14) days prior to the first day of tenancy specified in the Agreement. The City reserves the right to deny access to the Facility if the above deadline is not met.
FOOD / BEVERAGE
Food and beverage service is provided exclusively by ARAMARK Sports and Entertainment Services. Distribution or sale of food or beverages from sources other than ARAMARK is prohibited without express written permission from ARAMARK or their designated representative. Conditions may be imposed upon such permission e.g., portion size, relevance to exhibit. If such permission is granted, the Orange County Health Agency may require a health services fee be paid for each booth that intends to sell or give away food or beverage samples. If applicable, all persons who prepare foods for the public must also have a valid Food Handler’s Permit.
Permanent food and beverage stand areas may not be used for any purpose other than food and beverage sales. In addition, a mandatory food service area and fire aisle as shown on the City’s official floor plan shall be maintained in front of these stands. The areas in front of the concession stands, Arena Grill, and
FREE AND NON-TICKETED EVENTS
For all Events for which there are no anticipated box office receipts, the City reserves the right to require Tenant to pay estimated costs of services and personnel in advance as specified in the Agreement. Any funds remaining after final accounting will be returned to Tenant. If no funds remain at the time of final accounting, Tenant shall reimburse the City for any costs exceeding the advance payment.
FREIGHT ELEVATORS
There are two freight elevators located at the Facility. The exterior freight elevator operates between the Hall D and the Hall E loading docks. This elevator is intended for the convenience of Tenant,
Official Contractor(s), City, Exclusive, and Preferred Contractors. Please follow instructions as posted in the elevator car.
The interior freight elevator runs between Hall E and the 3rd meeting room level. This elevator is the sole method of transporting equipment to the 2nd and 3rd meeting room levels. It is intended for the non-exclusive use of all Tenants. Please consult your Event Manager for freight elevator specifications and details regarding their use.
FULLY ENCLOSED EXHIBIT SPACE
The Anaheim Fire Department requires that all fully enclosed exhibit space be equipped with smoke detectors and an enunciator located on the exterior of that space.
HAZARDOUS MATERIALS AND WASTES
Tenant is required to comply with any statues, ordinances or regulations regarding the use, handling, storage and disposal of hazardous materials or hazardous wastes as defined in Federal, State and Local Law. Tenant shall notify the City of the name and location of any such materials.
Tenant shall ensure that any hazardous materials, hazardous wastes and / or infectious medical wastes as defined in the California Health and Safety Code are properly disposed of. If any such materials are left behind after move-out, Tenant shall be held responsible for paying all costs of disposal, including analysis and testing.
The hazardous materials and hazardous waste laws, regulations and a summary of regulations for the disposal of infectious medical waste are available from the Central Branch of the Orange County Public Library.
HEATING, VENTILATION AND AIR CONDITIONING (HVAC)
HVAC will be provided during all Public Hours. During all Operating Hours the City will provide minimum comfort level to all show offices. Air Conditioning during Non-Public Hours and for early / late calls during Operating Hours and Public Hours will be provided at Tenant request and expense. Please consult your Event Manager for clarification and prevailing rates.
INSURANCE
Please refer to Section 7 (INDEMNIFICATION) and Section 9 (INSURANCE) of the Lease Agreement for our minimum requirements. The City reserves its right to impose stricter indemnification and insurance requirements for exhibits and / or occupancies which have elements of risk which would not normally be allowed. Please consult your Event Manager for clarification.
LICENCES, TRADEMARKS, PATENTS AND SERVICE MARKS
Tenant is required to obtain any and all licenses and assume all costs arising from the use of patented, trademarked, copyrighted or service marked materials, equipment, devices, processes, dramatic performance or artistic rights used on or incorporated in the conduct of the Event. Tenant shall indemnify, defend (at the City’s option) and hold the City harmless from all damages, costs, and expenses in law or equity for or on account of the use of any patented, trademarked, copyrighted or service marked materials, equipment, devices, processes, dramatic performance or artistic rights furnished or used by Tenant or its Official Contractor(s), Exhibitors, performers, agents or employees in connection with the Event.
LIGHTER THAN AIR BALLOONS
Lighter-than-air balloons are prohibited within the Facility unless tethered to a fixed object. Metallic balloons are prohibited at all times.
Tenant shall be responsible for enforcing these provisions. Tenant shall pay for the cost of removing balloons released into ceiling areas. Use of pressurized tanks must comply with public safety regulations. (See also Compressed Gases.)
LIGHTING – EXHIBIT HALLS / ARENA
Exhibit Halls: During move-in/out, fluorescent lighting will be provided at no charge to Tenant. The City will provide metal halide lighting during Operating Hours on the final day of move-in and all Public Hours on each show day at no additional charge. Metal halide lighting during all other Operating Hours and for early / late calls will be provided at Tenant request and expense.
Arena: During move-in/out, multi-vapor indirect lighting will be provided at no charge to Tenant. The City will provide metal halide sports lighting during Operating Hours on the final day of move-in and all Public Hours on each show day at no additional charge. Metal halide lighting during all other Operating Hours and for early / late calls will be provided at Tenant request and expense.
Please consult your Event Manager for clarification.
LIGHTING – PORTABLE DIMMERS
Remote portable light dimmers for the incandescent lights are available in the meeting rooms.
LOST AND FOUND
The City operates a lost and found service. If Tenant prefers to operate its own lost and found, Tenant is required to notify the City of the location and procedures of said operation. The City will assume no liability for items turned in to Tenant operated lost and found areas. Tenant is required to notify the City where found items can be claimed after the close of the Event.
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