Rates & Policies

General Policies, Rules and Regulations, M-Z

 

MONEY VAULTS                                                                                                

 

The City has no provision on the Premises for storage of Tenant monies (other than Box Office receipts) or valuables.  Tenant may arrange for money vaults or safes to be brought to the Premises to meet these storage needs.  This service can usually be provided by Tenant’s Official Contractor(s).  The City assumes no liability for the security of such storage.

 

MOVE-IN RESTRICTIONS                                                                                   

 

Move-in of materials into the exhibit halls or the meeting rooms is restricted to the west side of the Facility.  No move-in is allowed through the Main Lobby area on the east side of the Facility.  Hotel Bellman carts are also prohibited in the lobby.  Please consult your Event Manager for specific instructions and detailed information regarding these restrictions.

 

NET SQUARE FOOTAGE                                                                                    

 

Following complete assembly and prior to any dismantling of exhibit areas, Tenant shall meet with Facility Management to agree upon a chargeable net square footage as defined in the Rate Schedule that is applicable to the Event.  Failure to meet during this time will mean that the net square footage as measured by Facility Management will be final and billing will be made accordingly.

NON-FOOD CONCESSIONS (MERCHANDISE)                                                     

The City reserves all rights to non-food concessions, including but not limited to novelties, souvenirs, tapes, books, records, clothing and programs, for Events open to the public.

 

OVERHEAD EQUIPMENT – ATTACHMENT TO FACILITY                                     

 

All attachments to any portion of the permanent structure of the Facility must meet accepted engineering and safety standards.  All attachments must have sufficient strength to support weights placed on them and be secured in such a way to prevent items from falling or causing damage.

 

The City reserves the right to demand clarification of welds and safe working loads, deny installation, demand removal of questionable

attachments and / or require appropriately qualified personnel to install or remove such attachments.  (See also Attachment to Facility Surfaces.)

 

PARKING – FEES AND REGULATIONS                                                               

 

The City retains exclusive rights and privileges in all parking areas of the Facility, including the right to charge a parking fee to all users of its parking areas, at the then current rate.  During move-in/move-out, Exhibitors are charged to park but are allowed in and out privileges.  On Public Days, in and out privileges are granted only to those Tenant staff persons displaying a City-issued parking pass.

 

Overnight parking on the Premises is prohibited by the Anaheim Municipal Code and violators will be cited and / or towed at owner’s expense.

 

PLUMBING CONTRACTORS - EXHIBITS                                                             

 

All Official Contractor(s) providing pressurized air, natural gas, water and drain services to Tenant or Exhibitors must have a valid contract with and a permit from the City to provide such service.

 

All plumbing is subject to inspection and approval by the City.  Systems or installations not approved must be removed or be made acceptable prior to the opening of the Event.  (See also Compressed Gases.)

 

PUBLIC SAFETY RELATED SIGNAGE                                                                 

 

No “Exit” or other signs relating to public safety shall be obstructed.  If decorations or other equipment block or cover fire appliance signs, an adequate replacement must be put in place.  All such substitutes are subject to the approval of the Anaheim Fire Department.

 

RECEIPT OF TENANT PROPERTY                                                                      

 

The City will not receive any property on behalf of Exhibitors or other parties and Tenant shall so advise all Exhibitors and other parties.  All shipments arriving during tenancy will be directed to Tenant and received by the Official Contractor. 

 

Tenant agrees that if the City should receive, handle or have in its care or custody property of any kind shipped or otherwise delivered to the Premises for Tenant, the City acts solely for the accommodation of Tenant.  The City shall not be liable for any loss of or damage to such property.

REMOVAL OF TENANT PROPERTY                                                                    

 

Tenant shall remove all property, goods, installations and effects belonging to the Tenant or caused by Tenant to be brought upon the Premises.  If such property is not removed prior to the end of tenancy as specified in the Agreement, the City may remove and store it or cause it to be stored and Tenant shall reimburse the City for all expenses incurred.  If said property is not claimed and/or storage fees not paid, the City shall then have the right to sell the property, goods, or effects in such a manner as it may deem advisable and to apply any net proceeds of such sale toward any monies owed by Tenant.

 

SET-UP INSTRUCTIONS                                                                                     

 

Tenant shall provide the City’s Event Manager with all necessary instructions and orders for personnel, equipment and setup for the Event no later than 21 days prior to the first day of tenancy as specified in the Agreement.

 

SHIPPING AND RECEIVING                                                                                

 

The CITY does not receive or ship Event materials.  Please consult your Event Manager for clarification. 

 

Small packages (under 75 pounds) may be shipped through FedEx Office, one of the City’s Preferred Providers, located in the main lobby.

 

SMOKING AREAS                                                                                              

 

The Anaheim Convention Center is a non-smoking Facility.  Smoking is only allowed on the balconies, terraces and other exterior areas of the Facility.

 

TELEPHONE AND DATA / NETWORKING SERVICES                                           

 

Tenant and Exhibitor voice, data, internet, networking, and cable TV services are provided exclusively by Smart City Networks.  Arrangements must be made directly with Smart City Networks.  Telephone: 714/765-8600.  (See also Exclusive Services.)

 

TIPS                                                                                                                  

 

All City employees are prohibited from accepting monetary tips or gratuities.

 

TRASH REMOVAL                                                                                              

 

The Tenant will be charged at the prevailing rate for all drop-off bins and compactors used to dispose of trash generated by the Event.

 

TWO STORY BOOTHS                                                                                       

 

The Anaheim Fire Department requires that plans for all two-story exhibits in which both floors will be occupied receive approval from the Anaheim Fire Department prior to installation.  All such plans must bear the stamp of a registered structural engineer or certified architect and be accompanied by a letter from the engineer or architect stating that the booth conforms to the current Uniform Building Code.  (See also Fire Permits and Fully Enclosed Exhibit Spaces.)

UNUSED SPACE                                                                                                 

Tenant recognizes the City’s desire to efficiently use its entire Facility and therefore agrees to release unused space within leased areas if requested to do so by Facility Management.

Should Tenant find that any part of the space included in the rental package will not be used, Facility Management must be notified immediately.  If notification does not take place by the date specified in the Cancellation Section of your Agreement, Tenant will be held responsible for the space rental per the terms of the Agreement whether used or not.

 

VEHICLES INSIDE THE FACILITY                                                                       

Prior to allowing Exhibitor vehicles inside the Facility for the purpose of loading / unloading, Tenant must obtain permission from Facility Management.  All such vehicles must be attended while in the Facility and may not be allowed to have motors running while stationary.  All such vehicles must be removed from the Facility prior to opening of the Event.

 

The use of electric carts, motorized equipment and bicycles is restricted to show management and employees of the Official Contractor(s), the City, ARAMARK Services, World Trade Business Center, City’s Preferred Audio Visual Provider, and Smart City Networks.  Use of these vehicles is permissible only during Non-Public Hours.

 

The use of electric carts, motorized equipment and bicycles is prohibited in all carpeted and / or terrazzo areas unless prior permission has been granted by Facility Management and floor coverings including but not limited to, the carpet have been thoroughly protected by masonite and plastic sheeting or other materials.  Please consult your Event Manager for clarification.  (See also Exhibits: Excluded Areas.)

 


Related Articles:

Composed: 04/02/02 | Modified: 02/24/10
Printable Version | Email to a Friend

 

 


Aramark

Chamber of Commerce

World Trade Printing Center

Smart City Networks

Visitor and Convention Bureau

Spot Focus

PSAV Presentation Services
 
Proud Sponsors of The Anaheim Convention Center
 

Pepsi

Anaheim Convention Center 800 West Katella Avenue, Anaheim, CA 92802
Call us at: (714) 765-8950 Fax us at: (714) 765-8965 E-mail us at: info@anaheimconventioncenter.net